Administrative Clerks provide essential support to government operations across the Department of National Defence. They manage documents, correspondence, schedules, and records while ensuring accurate information flow within their departments. This role is fundamental to keeping DND offices running smoothly, supporting both military and civilian personnel in their daily work.
Your responsibilities will include organizing files, processing paperwork, scheduling meetings, answering phones, and maintaining databases. You will work with various software systems and tools to track information, prepare reports, and manage administrative workflows. Attention to detail and strong organizational skills are critical, as accuracy directly impacts departmental effectiveness.
Administrative Clerks work in office environments across DND locations nationwide, from headquarters in Ottawa to bases and wings in communities across Canada. You will interact regularly with colleagues, supervisors, and sometimes the public. The work environment is structured and routine, though priorities can shift based on departmental needs and operational demands.
Key Responsibilities
Perform administrative support duties in support of departmental operations, Prepare correspondence, reports, and administrative documents, Coordinate schedules, meetings, and logistics, Maintain records and filing systems
Required Skills
Organizational skills, Written and oral communication, MS Office proficiency, Time management, Attention to detail, Technical proficiency, Attention to detail, Collaboration, Continuous learning
Typical Education
Post-secondary education or equivalent experience relevant to the position
Training
Most positions require a high school diploma or equivalent. Some roles may prefer or require post-secondary training in business administration, office management, or related fields. Government of Canada training is provided on the job to ensure you understand DND systems, security procedures, and specific administrative processes.
You will receive instruction on government software systems, document management, security protocols, and departmental procedures. Professional development opportunities exist to upgrade your skills in areas like advanced spreadsheet software, records management, or specialized administrative functions. Many Administrative Clerks pursue additional certifications or training to advance their careers within the Public Service.
Entry Plans
Entry to Administrative Clerk positions in DND typically occurs through Public Service Commission (PSC) competitions advertised on the Government of Canada job board (jobs.gc.ca). These competitions are open to Canadian citizens and permanent residents. Some positions may be filled through internal staffing processes if you are already a federal Public Service employee.
Student programs such as the Federal Student Work Experience Program (FSWEP) and the Post-Secondary Recruitment Initiative (PSRI) offer pathways for students and recent graduates to gain experience and potentially transition to permanent roles. Lateral moves from other administrative positions in the federal government are also common. Competition success depends on demonstrating relevant experience, technical skills with office software, and strong communication abilities.
Part-Time Options
Part-time and flexible work arrangements are available for Administrative Clerk positions in DND, though availability varies by location and operational needs. Many DND offices accommodate flexible schedules, compressed work weeks, and telework options to support work-life balance.
Remote work is possible for certain administrative tasks such as data entry, document preparation, and correspondence management, though some duties may require in-office presence for filing, in-person meetings, or security-sensitive work. Discuss specific flexibility options during your recruitment process and with your supervisor, as arrangements depend on your particular position's requirements and your department's operational needs.
